Klient Banku

I have two banks. In writing a check, I mistakenly grabbed the wrong check book and bounced a check (1st bad check in 14 years).

I immediately called the bank and spoke with a sales executive. He advised me to sign up for check protection so that this wouldn’t happen again. Nothing else was discussed, no papers signed, nothing sent to me in writing.

I thought this was a gratuity by the bank for being a loyal customer, so I said ok; I had no idea this was actually a line of credit with finance charges, interest, and my personal credit report accessed (which lowers your credit score).

I didn’t catch it on the first statement as I travel extensively, but I did catch it on the second statement. I called the bank. They refused to help me when I asked for a letter of deletion for the credit bureaus. I stated that there was no disclosure of any loan.

I took this up the chain of command. I feel that since there was no disclosure, this is illegal, and the bank refuses to help .

By: poppy

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